Frequently Asked Questions | Body Recovery FAQs

General Product Information

What products does Kryozen offer?

Kryozen offers the ColdPlunge Pro for cold therapy and the VaporTropic Pro for steam-based heat therapy. Together, they create a full-spectrum recovery system designed for home use.

Are Kryozen saunas and cold plunge tubs suitable for home use?

Yes. Both products are built for easy, at-home use with compact, portable designs and no complicated installations required.

What makes Kryozen products different from other recovery tools?

Kryozen combines clinical-grade performance with simple, intuitive design. No spa visits, no bulky equipment—just effective recovery that fits your lifestyle.

How do hot and cold therapy work for recovery?

Cold therapy reduces inflammation, eases soreness, and sharpens focus. Heat therapy boosts circulation, relaxes muscles, and promotes detoxification. Both activate your body’s natural healing systems.

Where are Kryozen products made?

Kryozen products are designed and engineered in the U.S. and manufactured in premium partner facilities with strict quality controls.

Cold Plunge Tubs FAQs

What is a cold plunge tub and how does it work?

A cold plunge tub uses cold water immersion to trigger vasoconstriction, reduce inflammation, and accelerate recovery by flushing oxygen-rich blood back into muscles after you exit.

How cold does the water get?

For beginners, we recommend 50–59°F (10–15°C). Experienced users often plunge at 39–50°F (4–10°C).

How long should I stay in an ice bath?

Start with 1–2 minutes and gradually build up to a maximum of 5 minutes. Always listen to your body.

Are there any risks with regular cold plunges?

Cold therapy is generally safe but may not be suitable for individuals with certain heart or circulation conditions. Consult your doctor if unsure.

Can I use a cold plunge tub daily?

Yes, many users safely use cold plunges 3–5 times per week or even daily for ongoing benefits.

Is it safe for beginners to use a cold plunge tub?

Absolutely. Start slow with warmer water and shorter sessions, then build up as you adapt.

How do I clean and maintain my cold plunge?

Drain after use, wipe with a non-toxic cleaner, and let it air dry. Weekly cleaning is recommended.

Do I need a filtration system?

The ColdPlunge Pro does not require a built-in filtration system. Simple manual cleaning and water treatment products are sufficient for home use.

Home Sauna FAQs

What are the benefits of using a home sauna?

Saunas support muscle relaxation, detoxification, cardiovascular health, stress relief, and improved sleep quality.

What’s the difference between infrared and traditional saunas?

The VaporTropic Pro uses traditional steam heat for rapid core temperature elevation and deep sweating. We do not use infrared or UV for legal and safety reasons.

How much space do I need to install a sauna?

The VaporTropic Pro measures 6ft high and 35 inches wide/deep. It’s designed to fit into home spaces with a minimal footprint.

Are there any health risks I should be aware of?

Generally safe, but users with heart conditions, high blood pressure, or other medical concerns should consult their doctor before use.

How often should I use a home sauna?

3–5 times per week is common. Adjust frequency based on your goals and tolerance.

Do I need special electrical requirements for installation?

The VaporTropic Pro runs on a standard 110V outlet and uses 1000 watts, making it suitable for typical home setups.

How energy-efficient are Kryozen saunas?

Designed for efficiency, the VaporTropic Pro delivers high-performance steam while keeping energy consumption minimal.

Delivery, Setup & Installation

How long does shipping take?

Orders typically ship within 3–5 business days. Delivery times may vary by location.

Do you offer international delivery?

Yes. Kryozen products can be shipped internationally. Shipping rates and times will vary.

Will someone help me install the sauna or tub?

Both products are designed for easy, solo assembly. No professional installation required.

What kind of maintenance do your products require?

Regular wiping down, drying, and occasional deeper cleaning. Simple, no-fuss maintenance.

Can Kryozen equipment be used outdoors?

Yes. Both products are suitable for outdoor use. For best longevity, protect them from direct sunlight and rain.

Safety & Usage Guidelines

Are there any health conditions that make hot/cold therapy unsafe?

Individuals with cardiovascular issues, severe hypertension, or other medical conditions should consult a healthcare provider before use.

What is the recommended temperature for cold and hot therapy?

Cold Plunge: 50–59°F (10–15°C) for beginners, 39–50°F (4–10°C) for advanced users.
Sauna: Up to 130°F (54°C) with near 100% humidity.

Should I consult a doctor before using these products?

If you have any pre-existing health conditions, it’s always a good idea to get medical advice before starting cold or heat therapy.

What’s the best time to use a cold plunge or sauna—before or after a workout?

Cold therapy is ideal post-workout to reduce inflammation. Heat therapy can be used pre- or post-workout for flexibility and relaxation.

Can children or elderly individuals use Kryozen products?

With caution. Consult a healthcare provider, and always supervise use for safety.

Payments, Warranty & Returns

What payment options are available?

We accept all major credit cards and PayPal.

Is there a warranty on Kryozen products?

Yes. All Kryozen products come with a 1-year limited warranty for peace of mind.

What is your return policy?

We offer a 30-day return window on unused products in original condition. See our full Return Policy for details.

What if my product arrives damaged?

Please contact our support team immediately. We’ll arrange a replacement or resolve the issue promptly.